Several amenities included. Our bag was a little heavy so they checked it without charge. Earbuds were included. Entertainment selection was fantastic. Very pleasant and helpful travel and flight crew.
Several amenities included. Our bag was a little heavy so they checked it without charge. Earbuds were included. Entertainment selection was fantastic. Very pleasant and helpful travel and flight crew.
my flight was at 3:45 after that they delayed to 4:40 I have transit from Chicago to Frankfurt and Frankfurt to vina airport from vina to Erbil buy the Time I come to Frankfort my other flight left me I have to stay at airport all day with my 5 kids ask for help no one help me I spent at airport almost $450 just for food was horrible flight ever I call and ask for hotel from united customer service they been telling me we can’t provide any hotel I need some refund or fixed my flight when I return to America need some one respond my email
Another 35 min delay landing No apology no communication or acknowledgment about this
You only get a chocolate square and small bottle of water.!
Changing the flight with app and customer service was very difficult and poor .although I h ad a ticket and seat number still had to pay more money as ticket not transfered. Couldn’t buy another ticket for my daughter on my booking too. Customer services’s appealing. My daughter was ill and noine cared.
Better flight than mum to Frankfurt. But food was very mediocre.
Only two check in counters for online bag drop, economy and premium economy clients, NO management supervision whatsoever, no announcements, whilst Business and first class had three check in counters operational, with the bulk of clients flying economy on a 747…..very poor service indeed. Stood in a queue for two hours to check in!!!!!! The flight crew were equally indifferent.
Flight landed on time but land services kept us in the plane for 3 hours. I missed connecting flight.
Flight was delayed and caused us to miss connection in IAD. Then bags didn’t arrive at bag claim until 1.25 hours after flight landed.
No entertainment, no food or beverage included… Price like Lufthansa, “comfort and service” from Eurowings.